Jun 2023

Refreshing the guidelines and rules

Untitled

Dear Fellow Authors,

We hope this letter finds you well. We are writing to express our sincere appreciation for your valuable contributions as an author for Voccent. The content you create plays a crucial role in providing our users with a rich and immersive learning experience.

We would like to take this opportunity to remind you about the importance of following our guidance, which are outlined in our guidelines and agreements. These guidelines are designed to ensure that the content on our platform maintains a consistent standard of quality and adheres to our users' expectations. It has come to our attention, through the detailed reports generated by our content reporting tool, that there have been instances where some of the agreements and guidelines were not followed.

In order to maintain high standards and deliver a seamless learning experience to our users, we kindly request that you familiarize yourself with our guidelines and agreements, which can be found here. Additionally, we encourage you to make use of the Voccent Help Center as a resource for any questions or clarifications you may need.

Specifically, we would like to highlight the following areas that require attention:

  1. Testing: It is essential to test all content you create, including web, mobile app, and third-party person, to ensure that fail and success scenarios are properly accounted for.
  2. Completing Challenges: Please ensure that you do not leave any challenges abandoned - not included in a Playlist (or in a Plan).
  3. Playlist and Story Assignments: Please verify that all playlists and stories you create are properly assigned to their respective plans.

We sincerely appreciate your hard work and dedication to creating valuable content for Voccent. As we onboard more customers, following these guidelines becomes even more crucial.

📈 Below is an example of problematic areas detected by QA tool:

Content (Playlist or/and Stories), created by user-123  for the period between 2023-05-01 00:00:00 and 2023-05-31 23:59:59 but NOT INCLUDED in any Plan: 22


Public Challenges, created by user user-567 for the period between 2023-05-01 and 2023-05-31 but NOT INCLUDED in any Playlist or/and Plan: 36